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Estate Agents in West Hampstead

Introduction

Living Residential provides a range of letting and management services based on the experience, skills and expertise of our lettings team. As members of the Ombudsman for estate agents and UKARLA, you can be assured that we have a detailed understanding of the lettings and management sector and will ensure that you are given the best possible service.

Over the last few years and, following the introduction of the 1988 Housing Act which offers greater protection and possession rights to Landlords, there has been resurgence in the lettings market.

People from all walks of life are looking to become involved in the rental market whether investors, companies, people who need to relocate with their work or homeowners who are having difficulty in selling their own properties. Increasingly, large numbers of people are entering the ‘Buy to Let’ sector as an opportunity for investment.

As a result, Landlords have come to expect extensive knowledge and expertise from the agency they choose to act in their interests.

Important considerations for Landlords before letting your property:

• Written consent must be obtained from your Mortgage Provider/Freeholder (if property is leasehold).
• Your Insurance Company must be notified that the property is to be rented out and appropriate insurance obtained for a tenanted property. There are specialist insurance companies who can provide this and we would be happy to assist you.
• The Inland Revenue must also be informed within 6 months of letting your property, flat or apartment in the UK and failure to do so will incur penalties, interest and other consequences. The Inland Revenue are apt to deal harshly with Landlords who do not declare rental income and it is always best to seek advice on tax planning and Capital Gains Tax from a fully qualified Accountant. 
• Mail should be redirected with the Post Office.
• Further copies of keys will need to be provided, at least two if we are managing your property.
• Utilities such as gas/electricity/water/telephone & Council Tax will have to be transferred to the successful Tenant.
• An Inventory Report should be prepared. This is an important legal document which forms an integral part of the Tenancy Agreement and, as such, it is a false economy to prepare your own in most cases.

The Inventory is required whether the property is let furnished or unfurnished and accurate descriptions of the overall condition of wall/floor coverings, kitchen and bathroom fittings to name but a few are essential. Amounts cannot be withheld from the Tenant’s deposit unless the loss or damage is proved to have been caused by the Tenant.

In the event that any dispute concerning loss or damage to your property is not amicably resolved then the matter will be referred to the Courts and arbitration but should be noted that any judgement will be on the basis of written documentation – the Inventory. (For properties rented from £480pw disputes will be dealt with by the appointed tenancy deposit scheme)


TENANCY – The Housing Act 1988 (amended 1996) has given rise to two types of Tenancy: Assured and Assured Short hold Tenancy as well as the existing Company Tenancy and Contractual Tenancy.

A) ASSURED SHORTHOLD TENANCY (AST)

This Tenancy is attractive to Landlords as it offers market rents without security of tenure beyond the contractual term and the majority of Tenancies are based on this format. However, certain criteria must first be met:

a) The Tenant must be an individual
b) The property must be the Tenant’s main residence/home
c) The rent cannot exceed £25,000 per annum
d) The Landlord must not occupy the same property

If the property is let under an Assured Short hold Tenancy, the Landlord can issue a Section 21 Notice to guarantee possession provided the term of the Short hold is expired and not less than two months notice (must be served on the day rent is due) has been given by the Landlord stating he requires possession. 
If court action is needed, this can be obtained on a number of different grounds against the Tenant.

However, it should be noted that is a criminal offence under the Protection from Evictions Act 1977, for a Landlord to threaten or forcibly evict a Tenant from their property.

C) COMPANY TENANCY

This is governed by contract law and is not regulated by the Housing Acts of 1988 or 1996. It is used when a Private or Public Limited Company (excluding partnership or sole trader) want to enter into a Tenancy.
There is no security of tenure and rental payments are often made on a quarterly basis by prior agreement.

D) CONTRACTUAL TENANCY

Contractual Tenancy also falls outside the provisions of the Housing Acts of 1988 and 1996 and is not regulated by statute. It is most commonly used where the rent exceeds £25,000 per annum and both parties have the freedom to contract as they choose, but must then rely solely on the provisions of that Agreement.


FURNISHED OR UNFURNISHED - Most professional Tenants prefer the property to be unfurnished and it has been found that a Tenant is likely to respect the property more if they have their own possessions. Moreover the difference between rent for furnished or unfurnished is negligible and the Landlord remains responsible for the repair of replacement of any furnishings which become broken or worn (unless this was caused by a deliberate act of the Tenant – see Damage Deposits).


MARKETING/FINDING A TENANT – You will need to decide whether you require Living Residential to simply market your property and find a Tenant or whether you would prefer to use our complete management service.

Whichever option you choose, on appointing Living Residential to act as your Letting Agent, we will firstly provide you with a rental valuation which will be based on the popularity of the area, proximity to transport, rental price of similar property handled and decorative condition to name but a few.

Your rental property will then be regularly advertised on our website and the following highly acclaimed property portals such as Findaproperty.com, Primelocation.com, Rightmove.co.uk, Hotproperty.co.uk, Thinkproperty.co.uk, to ensure maximum exposure for your property. We will also contact any listed prospective tenants, local companies and relocation agents we think will be suitable for your property.

 

DRAFTING OF TENANCY AGREEMENT/LEASES – The Letting team at Living Residential will prepare and supply you with all legal documentation and give practical general legal advice.

 

 

DAMAGE DEPOSITS – This is usually equivalent to 6 weeks rent and is taken from the tenant to be held either by you the landlord or by Living Residential in our Client Account until the end of the Tenancy. Upon vacation of your property, there will be a re-inspection and any refunds will be made within a maximum of 10 days, provided that there are no disputes and all utility accounts have been settled.

TENANTS HOLDING DEPOSIT SCHEME

In April 2007 the tenancy deposit law was introduced to the lettings industry. This law only applies to properties that rented up to £480pw. (Properties rented above £480pw are excluded from the scheme). The law requires that the deposit is insured by one of the government appointed schemes.  Living Residential have joined a government recommended scheme and are able to hold the deposit for you as a stakeholder.  Please contact us for more information.


The costs of everyday repairs and maintenance are the responsibility of the Landlord but, if we are instructed to manage your property on your behalf, we will pay the contractor out of the Tenant’s rent. We can also organise quotes for approval on any major repair as this becomes apparent.

Under the LANDLORD AND TENANT ACT 1985, Landlords are responsible for repair of the structure and exterior of the property, together with installations for the supply of gas, electricity, water and sanitation.

If the property is not in a good state of repair at the commencement of the Tenancy, the Tenant has the right to insist that repairs are carried out and, in the event that the damage is serious, the Tenant will be entitled to consider the letting as terminated as the Landlord will be in breach of his obligations.

COLLECTION OF RENT – This is usually done on a calendar monthly basis and is forwarded to the Landlord via standing order or if you have chosen our management service we will forward the funds after all agreed deductions have been made for contractors etc.

LEGAL DUTY OF CARE – Under common law, the Landlord must ensure that properties to let are safe and failure to comply with Safety Legislation is considered a criminal offence resulting in legal action and prosecution.

As your Managing Agent, we can carry out safety checks upon your request.

1. Gas – (The Gas Safety (Installation & Use) Regulations 1994 (amended 1998) – the Landlord must maintain gas installations and all gas appliances through annual inspections and safety checks carried out by a CORGI registered engineer and a copy of the Current Inspection Certificate must be left at the property.
2. Electricity - (The Electrical Equipment (Safety) Regulations 1994 & Electricity at Works Regulations 1989-  the Landlord must ensure that all mains voltage household electrical appliances and equipment is tested and safe to use. Any non-repairable items must be replaced and removed. 
An NICEIC or similarly qualified electrical engineer must carry out these tests on an annual basis and we would also recommend this is done upon change of Tenancy.
All operating instructions must be left in the property for the Tenant’s benefit.
3. Furniture and Furnishings – The Furniture and Furnishings (Fire) (Safety)Regulations 1988 (amended 1989 & 1993)  - Soft furnishings (such as mattresses, settees, bed bases, cushions and padded headboards) must meet fire resistance standards and bear a permanent  label confirming this. If compliance cannot be proved, the item must be removed and replaced.
4. Smoke Detectors – whilst only properties built after 1992 legally require the fitting of smoke detectors (Building Regulation 1991), we would strongly recommend that smoke detectors are fitted to each floor of the property being let.

5. EPC (Energy performance certificate) All residential rental properties in the UK now need to have an EPC in place this certificate will inform tenants of how energy sufficient the property is.


NB: The penalty for failure to comply with statutory safety legislation is currently a maximum of £5,000 and/or 6 months imprisonment for each offence. This can be harsher in the case of injury or fatality.

The above is only a guide to the legal safety requirements and should you have any further enquiries please do not hesitate to contact us.

OVERSEAS LANDLORDS – You are considered an overseas Landlord if you live abroad or go to work abroad for lengthy periods of time.

It is important to firstly note that Inland Revenue regulations apply even if you are a non-UK resident. Moreover, non-resident Landlords must apply to the Inland Revenue Financial Intermediaries Claims Office (FICO) for authorisation (by way of an exemption certificate) to receive payment of property rental “gross”, that is without deduction of Income Tax by the letting agent or Tenant as required by law. 

 

Landlord fees

 

Let only fee -                        9% inclusive of vat

Rent collection fee -           1.2% inclusive of vat

Full management fee -       14% inclusive of vat

Deposit protection fee -     Free

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